Refund policy

Return & Refund Policy

We want you to love your Zero Viz Club gear as much as you love a 30-meter-viz day. If something isn't right, don't panic, keep breathing and don't bolt for the surface. Signal your buddy (that's us) and we'll sort it out together.

Returns & Refunds

Every shirt is printed just for you when you order. That means we can't accept returns for change of mind or the wrong size, so please check the size chart before you order. If something goes wrong on our end, we've got you covered.

We offer refunds for:

• Wrong item received: You ordered a manta and got a moray? That's on us.
• Damaged or defective products: Misprints, holes, flaws, or anything that looks like it survived a shark encounter.

How to Request a Refund

All refund requests must be submitted within 30 days of the purchase date. Email us at divemaster@zerovizclub.com with:

• Your order number
• A short description of the problem
• A clear photo (or two, three, four . . . ) of the issue (unlike your first underwater photos, please make sure it's in focus)

We'll review your request and get back to you as quickly as possible, usually faster than your SAC rate on a first dive.

Policy Updates

This Refund Policy may be updated at any time without notice. Like dive conditions, things can change, so check back before you order. For the most current version, contact us at divemaster@zerovizclub.com.

Thanks for diving with us. Stay safe, keep breathing, stay salty, and welcome to the club.